Carmel man launches franchise to repair, maintain fitness equipment

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Mitch Hall found a niche business for the next phase of his career.

The Carmel resident started the first Fitness Machine Technicians franchise in Indiana in November 2019.

“It’s been in business for 16 years and has been (growing) across the U.S., filling in 85 markets, Indianapolis being one of the newer ones,” Hall said. “I’ve been an entrepreneur and a partner in a large public accounting firm for more than 16 years. I wanted to do something on a smaller scale but still stay in the customer service business and also something that was very relationship-oriented.”

Hall, an Indiana University graduate, moved back to Indiana in July 2019 after spending the last 12 years in Dallas. Prior to that, he spent much of his career in Indianapolis.

“One thing I had noticed in my travels was the amount of damaged equipment both at gyms and hotels and at the high-end gyms that you pay for,” Hall said. “I came across this (company) and got to know more about it.”

Hall said there seemed like a need, and as he learned more about Fitness Machines Technicians, it seemed like a great niche opportunity.

After doing his due diligence on the company, Hall said he decided the Indianapolis market was ripe for the business. His firm provides service to hotels, apartment complexes, high schools, universities and private residences. The company also serves fitness centers, but Hall said many of those centers have in-house employees to do the job.

Hall said launching in late 2019 made sense with people’s resolutions to get fit.

“We’ve been busy as people have dusted off their equipment and stopped using it to hang their clothes on,” he said.

Hall has one other employee and plans to add a third in the near future. He and his technician went through training in Philadelphia learning to repair equipment.

“We engage in a lot of preventive maintenance contracts,” he said. “That’s about two-thirds of our business.”

For more, visit fitnessmachinetechnicians.com/indy.

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