Survey results to provide road map for the city


A recent survey shows nearly all Noblesville residents view the city as safe and a great place to live, but there is room for improvement in some areas, too.

The Community Vision for Excellence committee presented the results of its 2010 Citizen Survey last week. In October, surveys were mailed randomly to 1,200 households in the city, and any other residents wishing to participate in the study could answer its questions online. The participation was said to better than expected, with 361 (32 percent) of the mailed surveys returned while 1,119 provided input online.

Survey participants were asked numerous questions relating to community quality and design, public safety, environment, recreation and wellness, community and inclusiveness, civic engagement and public trust. Responses were then grouped by the answerers’ employment status, household income and number of years lived in Noblesville.

Among the many areas of measurement, the company that conducted the research identified the greatest strengths, according to the results, to be: cleanliness and appearance, reputation and image, public safety, sense of community, citizens’ trust in local government, the city’s current direction, value of services received for taxes paid and Noblesville’s suitability for raising children and retiring.

But the results also showed some areas in which residents would like to see the city improve. For example, most participants view the city’s job growth rate as being too slow. Traffic flow on major streets and the availability of public transportation also received lower ratings.

Of the city’s services, sidewalk maintenance, code enforcement and services to low-income people were among the worst rated. Overall, though, most rated the city’s services as being much better than ones provided by the federal, state and county government. Additionally, nearly all participants said they likely both stay in the city for the five years as well as recommend living in Noblesville.

The committee’s stated goal was to “identify community strengths and opportunities for improvement,” and CVE Chairman Detlef Rathmann said this data will provide the city a road map for improving Noblesville in the future.

“We’ve done about all we can do,” he said. “Now it’s time for someone to drive this and make sure these things happen.”

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