Commentary by Kristen Howard
When our phone rings and we hear an anxious voice on the other end, we know that it’s probably time to step in and help. Most of our clients call us after they realize how much work is going to be involved in their own move or a parent’s/grandparent’s move. They initially approach it like a typical move, but soon learn that it is going to require more effort and planning. They recognize there are more components (we refer to them as the spinning plates) that are involved.
In a typical move, you might have a Realtor, mover, inspection, lender and possibly a relocation company. That process alone is stressful enough. Take all of those factors and add in potential years of memories that need to be sorted through, deciding what to keep/take, an estate sale, navigating through Medicaid and VA benefits, legal consultations, updates that need to be made before selling and the decades of emotional baggage from parent/child roles. Now, think about all the phone calls and appointments that would need to be managed throughout the process. You can imagine why some seniors choose to stay put instead of making a move that could possibly be beneficial to their health.
Our company began solely as a real estate team that focused on helping seniors downsize. We quickly learned that seniors didn’t just need help with the sale of their home but with the management of the entire process. That is why we added the transition management side to the business. When our clients work with our team, they have one point of contact, a Halo Angel. We oversee and coordinate all the moving parts, making it a less stressful process for the client and their family. We have a passion for working with seniors, and our goal is to make the transition a positive and pain-free experience.