Officials said the new Westfield customer service tool, WeConnect, is successfully helping the city focus its efforts on filling potholes.
“Now that the winter season is coming to an end, the public works department has shifted its focus from plowing snow to filling potholes,” Mayor Andy Cook said. “The new customer service tool is user friendly and notifies crews immediately when a request is made. This instant notification means citizen requests, such as filling potholes, will be completed more efficiently.”
The public works department has divided Westfield into four quadrants. Officials said three crews will be filling potholes in those quadrants.
WeConnect was launched in February to allow residents to report potholes, fill out permits and pay bills among other services. For more information, visit weconnect.westfield.in.gov.
