Computer Troubleshooters of Carmel, Your PC Paramedic join forces

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By Mark Ambrogi

Feras Mash and Gary Ruegg have decided to join their computer businesses for a larger one.

CIC DOUGH 0606 Computer Troubleshooters
From left, Gary Ruegg and Feras Mash in front of the new site of Computer Troubleshooting of Carmel at 950 N. Range Line Rd. (Photo by Mark Ambrogi)

Mash’s Computer Troubleshooters of Carmel and Ruegg’s Your PC Paramedic have renamed the corporation Your PC Paramedic. They formalized the partnership earlier this spring.

Computer Troubleshooters of Carmel will keep its store name. It moved to 950 N. Range Line Road from 316 S. Range Line Rd. in March.

“We still do computer service for residential and business,” said Mash, a Carmel resident. “We do on-site services and sales of equipment and Mac repairs.”

They also specialize in managed services, data backup solutions, remote support, security services and cloud support.

Mash said the lease ran out at his former store site, and he said the area was getting too congested with construction.

“People were having trouble finding us,” Mash said.

Ruegg said he and Mash are planning to go into the cellphone repair business.

Ruegg said the company will visit retirement and assisted living homes to provide some free services, providing on-site tutorial type work.

“We’ll be instructing on how to use a computer, how to send and receive emails, and how to send and receive email on the telephone,” Ruegg said. “We’ll also be able to do troubleshooting at the time, too.”

Ruegg said he had a lot of elderly people ask him to come to their home for help over the years.

Mash has been in the computer business since 1992, starting Computer Troubleshooters in 2010. Ruegg, who started Your PC Paramedic in 2003, has worked in the computer field since 1981.

“Between his experience and my experience, we have more than 60 years,” Ruegg said.

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