Zionsville offers enhanced emergency notification system and Smart 911


To provide more efficient and effective emergency notification to residents and businesses, Zionsville has partnered with Rave Mobile Safety for a new notification platform available to all residents.

The free service allows individuals to sign up for alerts to stay informed on severe weather, traffic and other emergencies. In addition, users also can choose to receive community notifications.

The new system replaces the town’s former text and email alert system. Residents can sign up for free to receive alerts via text message, email and/or voice message.

“We know from the current (COVID-19) pandemic that reaching our residents in real time is more important than ever,” Zionsville Mayor Emily Styron stated. “When emergencies affect the town, our team must be able to reach residents instantly by email, text or voice with information and updates.”

When individuals sign up for the alerts, information is automatically stored on the Smart911 secure online system, a free service that allows individuals to create a safety profile for their household that can include any information they may want dispatch and first responders to have in the event of an emergency – such as people living in the household, pets in the household, medical conditions and allergies, medications and medical equipment, property layout, vehicle descriptions and emergency contacts.

When an individual makes an emergency call, their safety profile is automatically displayed to dispatch, allowing them to send response teams to the right location with the right information.

Smart911 is a national service, meaning a person’s profile travels with them and is visible to any participating 911 center nationwide.

“The benefits of sharing this type of information during an emergency are immeasurable,” Zionsville Police Dept. Chief Michael Spears stated. “Mobile phones do not provide an address to the 911 call taker. The safety profile can speak for you when you might be unable.”

To sign up, visit smart911.com/smart911/registration/registrationLanding.action or text ZionsvilleAlerts to 78015 to sign up to receive all alerts. Users also can download the Smart911 app.


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