Airtron

Letter: Front door is the new landline

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Editor,

It’s amazing with the several avenues of communication we have in 2019 that the message about sewer testing was not received by multiple homeowners in west Carmel.

On Sept. 6, I returned home with my 10-month-old daughter, entered via the garage to take her up to nap, and I immediately was bombarded by a layer of smoke that filled my entire home. After a call to 911, Carmel Fire Dept. inspection and a stop from Carmel Utilities Manager Joe Faucett, I learned that the city was testing the sewer system. That’s great. But why wasn’t I notified?

“We did notify you, ma’am. We put a flyer on your front door.”

To be clear, the front door is the new landline. No one enters my home through the front door. Had the individual or team whose job it is to communicate and educate citizens put out an announcement to Facebook, Current in Carmel, NextDoor, neighborhood HOAs, I, along with my neighbors, could have saved the fire department the drills that they had to run all Friday afternoon. I have a feeling this message will get more readership than the flyer I never saw. Way to go, City of Carmel!

Anne Schweiger, Carmel


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